Cold Calling

Cold Calling

Cold Calling

PURPOSE

To succeed in approaching prospective clients through successful cold calling.

TARGET GROUP

Staff members who are responsible for marketing the company’s product telephonically.  

THE TRAINING PROGRAMME 

SUBJECTS: 

  • VOICE SKILLS
  • TELEPHONE TECHNIQUES
  • FOCUS ON THE GOAL
  • THE OPENING STATEMENT
  • LET YOUR LANGUAGE MATCH YOUR THINKING
  • PREPARE A SCRIPT
  • RIGHT TIMING
  • PERSISTENCE
  • ASSERTIVENESS
  • SCHEDULING OF APPOINTMENTS
  • THE TARGET MARKET
  • DEALING WITH GATEKEEPERS
  • PROSPECTS AND PROMOTIONAL ITEMS
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