Verbal Skills

People communicate most effectively when they are able to select the right words.  This requires a rich vocabulary that can be used responsively and appropriately as the situation demands.  The barriers to good verbal communication are:

• Negative language,
• Jargon,
• Chatter,
• Non-words.

VOICE SKILLS

• Voice and Personality,
• Speech Production,

1. The mental step,
2. The sound production step,
3. The resonation step,
4. The articulation step,
5. Energy.

VOICE TRAINING

• Projection

Apart from a relaxed bearing, the following three criteria are essential for a good discourse:

• Audibility

1. Breathing,
2. Resonance.

• Clarity

1. Articulation

• Modulation

1. Pitch,
2. Tone color/variation,
3. Pace variation,
4. Pausing,
5. Volume variation,
6. Intonation,
7. Inflection,
8. Accentuation/Emphasis,
9. Phrasing.