Communication Skills for Employees

You are the Company’s greatest asset but its customers are yours, don’t lose them!

Online courses for your personal development.

Browse through the outline of the courses.  Subscribe and you will receive access to the material.

Once-off payment of R1000 (less 50% until the end of January 2020) for lifetime access.

Introduction

LAYING THE GROUNDWORK

Understanding Diversity in the Work Place

Understanding Emotional Intelligence

COURSE CONTENT

Interviewing Skills

Protocol & Ethics

Concentration and Accuracy

Learning Conversation Skills

Dealing with Conflict

Problem Solving & Decision Making

Excelling at Customer Service

Effective Presentation Skills

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