Valuing our Customers
Valuing Our Customers
PURPOSE
To master the skills to apply when dealing with clients.
TARGET GROUP
If you are dealing with customers and know the difficulties that you may face when dealing with clients then this course is not to be missed.
THE TRAINING PROGRAMME
- Identifying the customer’s problem
- Committing to solving the customer’s complaint
- Arranging correct planning and solution to the customer’s problem
- Communicating with all stakeholders
- Providing practical business solutions